Question 1

How much does a typical clean cost?

Accepted Answer

Our standard rate is £25 per hour. Most homes take 1 to 4 hours depending on size. We'll give you an accurate quote over the phone.

Question 2

Do I need to provide cleaning products?

Accepted Answer

No, we bring all our own professional-grade cleaning materials and equipment. If you have specific products you'd prefer us to use, just let us know.

Question 3

How do I book a regular clean?

Accepted Answer

Simply call us or fill out the form on our website. We'll arrange a time that suits you and aim to send the same cleaner each visit.

Question 4

What's your cancellation policy?

Accepted Answer

We ask for 24 hours notice if you need to reschedule. Life happens, and we're flexible with regular customers.

Question 5

Do you provide a cleaning report?

Accepted Answer

Yes. After every clean, we provide a detailed report so you know exactly what was done. Great for landlords, letting agents, and HMO managers.

Question 6

Do you clean at weekends?

Accepted Answer

Yes. We're open 7 days a week, 9am to 9pm. Weekend slots are popular so book early.

Frequently Asked Questions

💷Pricing & Booking

🏠End of Tenancy Cleaning

✨Deep Cleaning

🧹Domestic Cleaning

🛏️Airbnb & Short-Let Cleaning

🏢Office Cleaning

📋Service & Process

Still have questions?

Helpful resources

How it works

Pricing guide

Cleaning glossary

Our services

Frequently Asked Questions

💷Pricing & Booking

How much does a typical clean cost?

Do I need to provide cleaning products?

How do I book a regular clean?

What's your cancellation policy?

Do you clean at weekends?

🏠End of Tenancy Cleaning

How much does end of tenancy cleaning cost in Derby?

Will end of tenancy cleaning guarantee I get my deposit back?

How far in advance should I book end of tenancy cleaning?

Do you clean inside the oven as part of end of tenancy cleaning?

What if I have already failed a checkout inspection?

✨Deep Cleaning

How long does a deep clean take?

What is the difference between deep cleaning and regular cleaning?

How often should I have a deep clean?

Do you move furniture during a deep clean?

Is deep cleaning suitable for moving into a new home?

🧹Domestic Cleaning

How much does domestic cleaning cost in Derby?

Do I get the same cleaner each time?

Can I change my regular cleaning day or skip a week?

🛏️Airbnb & Short-Let Cleaning

How quickly can you turn around my Airbnb between guests?

Do you provide bed linen changing service?

Can you restock toiletries and supplies?

What if a guest leaves the property in a bad state?

Do you clean HMO communal areas as well as Airbnb properties?

🏢Office Cleaning

Can you clean our office outside of business hours?

Do you provide key-holding and security access?

How do you handle confidential documents?

What size offices do you clean?